Shipping & Delivery Policy (Products)
For domestic buyers, orders are shipped through registered domestic courier companies only.
We do not ship Make My Garden products out of India.
Orders are shipped within 4 to 5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company norms.
Make My Garden is not liable for any delay in delivery by the courier company authorities and only guarantees to hand over the consignment to the courier company authorities within 4 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Make My Garden is in no way responsible for any damage to the order while in transit to the buyer.
Make My Garden LLP is proud to use Razorpay as its payment gateway which supports various UPI payments, wallets, net banking and all major credit and debit cards are accepted.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk.
How the delivery charge is calculated for multiple units and some products
We do not ship products out of India. For multiple products ordered the program adds up the weight of all the units ordered and charges a single delivery fee.
However, the delivery fee is calculated separately when a customer orders different plants to be delivered at different locations. This is because the products could be sourced and shipped from different sites.
The product will be delivered for all urban areas in India serviceable by major courier agencies. For remote/rural areas the product will be sent by local couriers / Indian Speed Post and may take more time. Currently most products are available to be delivered in Bangalore. Currently, most perishable products, plants, heavy / fragile items are not available to be delivered outside Bangalore. We will keep updating such product list available for delivery in different locations on the website.
* No Deliveries on Sunday and National Holidays.